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How To Troubleshoot Windows 7 Service Pack 1 Installation Issues
Old 24 January 2011, 16:57   #1
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A new service pack always brings some excitement, but unfortunately it also brings new issues too. Just a few days ago, Windows 7 Service Pack 1 was released, and there have been already reports of installation problems. SP1 brings 796 hotfixes, most of which weren't released to Windows Update. Additionally, SP1 also brings improved HDMI audio performance and support for AVX instruction set that was introduced in Intel Sandy Bridge processors. So we can't blame you for wanting to install SP1 as soon as possible, but if you're afraid of installation issues, or already suffering some we're here to help.

1. Make sure the installation files came from a reputable source like Microsoft or NGOHQ.com. We highly recommend that you avoid torrents or any other non-legitimate source. Listed below are the checksums so you could verify the files you have are 100% legitimate and not corrupt.

Windows6.1-KB976932-X86.exe
SHA-1: C3516BC5C9E69FEE6D9AC4F981F5B95977A8A2FA
MD5: 4BF28FC00D86C936C89E2D91EF46758B
CRC: 5EB0FA87

Windows6.1-KB976932-X64.exe
SHA-1: 74865EF2562006E51D7F9333B4A8D45B7A749DAB
MD5: 28D3932F714BF71D78E75D36AA2E0FB8
CRC: 068C79C6

Windows6.1-KB976932-x86-INTL.exe
SHA-1: 09BF1E3A21A3776B8649A1389E573889CD629761
MD5: 70266BE9D65B74D91C8B3C1C41CAB7CE
CRC: FBD574CC

Windows6.1-KB976932-X64-INTL.exe
SHA-1: C543E3BAB37583345812D42A357A1263A203A014
MD5: FD98C34256B3DA21FB8A7E91EF1C1903
CRC: E3370464


2. Ensure your system is clean of viruses, malware and other crapware.
If you don't have an antivirus installed, check out our downloads section to obtain a free one.

3. Ensure your system files aren't corrupt by using System File Checker.
Run sfc /scannow

4. Scan your files and partitions for errors with chkdsk.
Run chkdsk c: /F

5. Scan for inconsistencies by using System Update Readiness Tool for Windows 7.
Download Execute Scan for inconsistencies

6. Clean your system of temporary files and other junk.
We highly recommend that you use CCleaner for this task

7. Run a defrag on your drives.
Start Menu All Programs Accessories System Tools Disk Defragmenter

8. Clean Windows Update cache files.
Run net stop wuauserv Navigate to Windows root folder Delete the SoftwareDistribution folder Run net start wuauserv Control Panel Windows Update Press on Check for updates to recreate the cache

9. Uninstall all drivers.
Control Panel Programs and Features

10. Uninstall antivirus and firewall. Don't disable it temporarily! Remove it completely.
Control Panel Programs and Features

11. Disable all Non-Microsoft services and startup applications.
Run msconfig Press on Services tab Check Hide all Microsoft Services box Press on Disable all Press on Startup tab Press on Disable all Ok Reboot

12. If you're using a slipstreamed version of Windows 7 by vLite, you must delete vLite's registry entry in-order to install Service Pack 1.
Run regedit HKEY_LOCAL_MACHINE SOFTWARE Right click on vLite and choose Delete

13. If you have ever used Driver Sweeper and now you're getting: "Service Pack Installation Cannot Continue (one or more system components that service pack requires are missing)".
Read and follow those instructions in-order to solve this problem

14. If all of the steps above haven't solved your problem, try looking for clues as to what is causing the installation to fail (such as missing files/repositories or error codes) inside the following log files:

C:\Windows\WindowsUpdate.log
C:\Windows\Logs\CBS\CBS.log


We hope that our Service Pack 1 troubleshooting guide was useful for you. And if you discover any other workaround or issue, please let us know by posting a comment below.

Last edited by Regeneration; 24 February 2011 at 07:02..
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Old 24 January 2011, 19:45   #2
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Well done, this is bound to help people out.
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Old 24 January 2011, 19:59   #3
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Step 10 solved the issue on my end. It appears that ESET and F-Secure interfere with the installation process.

Last edited by Regeneration; 24 February 2011 at 10:09..
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Old 24 January 2011, 20:04   #4
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Yeah, I have a similar problem, my brain interferes with installation of ESET on my system
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Old 25 January 2011, 01:40   #5
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thankfully I didn't had any issues installing W7 SP1 on my system
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Old 25 January 2011, 03:18   #6
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No problems here! But I know that if you use a vlited/RT7 Lite Edited version of Windows 7, you could get problems. Specially if you remove some certain parts, services, settings...
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Old 25 January 2011, 06:05   #7
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Well obviously if you cut shit down it will not work. I gave up on cut down version ages ago, what's the difference (as far as performance goes) if you have a disabled service or if you completely removed it?
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Old 25 January 2011, 08:33   #8
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Well most people dont want more performance, they want a smaller footprint on the OS. So they want to remove as much as possible so it takes less space.
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Old 25 January 2011, 09:40   #9
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Same here was no problems with installation. I do not remember when last time i had some serious problems with software.
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Old 25 January 2011, 23:11   #10
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I too had no issues with the installation luckily.
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