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Nvidia Gets an F by The Better Business Bureau
Posted by Regeneration on February 5th, 2009, 06:21 PM


I was checking some hardware vendor’s ratings on the BBB’s (Better Business Bureau) website earlier today when I came across an interesting query result. "The Better Business Bureau, founded in 1912, is not a government agency, but a network of local BBB organizations based in the United States and Canada, which work together through the Council of Better Business Bureau. The BBB goal is to foster a fair and effective marketplace, so that buyers and sellers can trust each other.” -Wikipedia

I came across Nvidia’s rating on the BBB and it seems their rating is extremely low. In fact, it is an F. What does it mean? According to BBB’s rating explanation page - it means: “We strongly question the company’s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices.”

On the other hand, AMD seems to be in a slightly better position, only a D, which is not great, but no doubt a lot better than an F and/or "fraudulent business practices" as advised above. However, even with AMD the BBB still suggests: "We have enough concerns about this company (for example, their offer, customer complaints, advertising, etc.) that we recommend caution in doing business with it."

Last edited by Regeneration; February 5th, 2009 at 07:56 PM..

12 Comments
thats interesting
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i wonder how many complaints they have against them, it should say somewhere, ive filed complaints with the BBB before and for each company they list how many complaints were made, how many have been resolved etc. etc
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ATi has the same rating, and they don't exist as a separate business anymore
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AMD is rated D
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How that's strange , Intel got an A+ LOLLL ATI GOT F like nvidia

http://sanjose.bbb.org/BusinessRepor...mpanyID=217375

Last edited by IModAmd; February 5th, 2009 at 09:26 PM..
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Is it time to call shenanigans yet?
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It's no wonder Nvidia got an F. Their driver and software support is HORRIBLE, and let's not forget that entire generation of bad chips they released.
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I agree with the rating on NVIDIA. I'm an Nvidia fan but i bought an MSI 8800 GTS OC 320mb cards in a store along with my newly set-up computer upon installing the Video card with the shop technician, the video card was already dud. Then after installing a new working VC after 6 months the card also died down. As much as i hate it NVIDIA cards are overprice, recycled meaning from the G92 architecture and the G88 upwords. Sometimes i love AMD/ATI as the eclipse the soon covers and police NVIDIA for their pricing. NVIDIA tends to overdo it if you have the monopoly of the market.
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Originally Posted by zme-ul View Post
ATi has the same rating, and they don't exist as a separate business anymore
...which is why I don't trust these so-called business rating sites. Even if Nvidia actually deserves that F, I would at LEAST give AMD a B+. Both Intel and AMD make amazing products, there is no doubt about that. Because I'm part of the Geek Squad, I'm attending an event here in Québec sponsored by AMD, Microsoft and Hewlett-Packard on March 1st. I'll get to work with and try out multiple AMD products, some not even released, there will be an overclocking contest and prizes like an AMD Phenom 2 and an HD4870X2. All you can eat food service and totally free, since it's all paid by AMD, Microsoft and Hewlett-Packard. There are going to be some interesting presentations apparently, can't wait!
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The BBB is a damn good orgenization, they do alot of good and i generaly find the rating to be quite accurate
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Uh, Nvidia doesn't have to respond to complaints, it doesn't deal with end consumers except where drivers are concerned

infact, nvidia isn't even required to release driver updates, it could dump the source code on its MFG's and let them do it.
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the BBB doesnt ony deal with consumer complaints, other companies can file complaints as well and there are nore reasons to file complaints the just because you got a craptastic nv card
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