REAPER

Hi

I'm new to this so plase bear with me

I am running a x800xt PE ati card at the mo, prev to that I was running a 9800 AIW card it seems if I use the latest catalyst drivers (using 6.14 at mo - only version it doesnt seem to happen on is 6.2) when I go to login into XP desktop through my username I enter my password & it looks like it is going to boot to desk top but then it quickly jumps back to the login screen again - I enter my password again & it then boots ok to desktop ! - odd odd odd - incidently this sees to only happen when i have just come out of the screen saver.

Please please please anyone have any ideas on what might be causing this its driving me maddddd.

Cheers

  

Sydious

Hi Reaper,

Although I am a newbie my self, and can not aid you much regarding your problem, I can only suggest trying a fresh system install. I know that this is not a popular measure, but considering my previous experience it is better to sweat a bit in the beginning then to poke around through possible errors and system mistakes.

Installing a new system allows you to monitor any strange behavior of your card and at the same time, allows you to be sure that nothing interferes (previous drivers or driver “residue”) with the installation.

Once you have install a fresh system copy and drivers, use Norton Ghost or any clone like program to make an image of your system so that you don’t have to bother with the process any more. I did it and it works fine with me, allowing me to play around with the settings. If I’m not quite satisfied, I simply recall my previous configuration.

I hope this will help a bit!

Respect,

Sydious

Mac Daddy

Sounds like you have a driver conflict or Malware / Spyware installed ...

Any screenshots ?

__________________
"People who live in glass houses shouldn't cast stones"

Dyre Straits

Do you have your Screensaver set to use a password in order to exit back to the Desktop? I've instances like this previously when the Screensaver programs requires a password.

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REAPER

Hi Thanks for the help/advice so far


As to the driver conflict - I uninstall using the correct method shown on the ATI site - mainly using the Add & Remove program - then I also use Driver Cleaner Pro in Safe Mode - then I install the new drivers + Cat Control System & Then WDM Drivers?

Am I doing something wrong or maybe something I am negleting to do?

Spyware etc - I run Spybot & Adawre but the problem remains.

Sorry no screen shots - nothing really to take a shot of - I came to the pc which is in login screensaver mode - move the mouse the login area appears - enter my password & it looks like it (& sounds like its) going to boot to desktop but jumps back to the login area - I enter my password a second time & this time it boots to desktop ok?

I have tried several Cat drivers today - managed to get it to run Cat 6.5 without any login issues but anything higher/newer & the problem re-appears.

"Do you have your Screensaver set to use a password in order to exit back to the Desktop? I've instances like this previously when the Screensaver programs requires a password."

Can you give me anymore info/help on the above comment - not sure about this bit?

Thanks again

Mac Daddy

Still doesn't sound like a driver issue to me but a system or OS issue. Your installation uninstalling first then using a drivercleaner is text book .. and correct

Reading back you posted that Cat 6.2 didn't cause this issue and noted your using CCC. A couple of things to try to determine whether this is driver related or not:

1) Reinstall 6.2 and make sure its not causing the same issue now !!

2) Try the Cat 6.11 with old Control Panel Regeneration provided for us <<HERE>>

That will determine whether it is driver related or not. On Dyres suggestion I have seen that too and played with alternate login screens and stuff .. sometimes it messes things up.

Please feedback and best of luck Bro

__________________
"People who live in glass houses shouldn't cast stones"

Dyre Straits

About this: If you have your computer set to automatically go to a Screensaver after so many minutes, do you also have it set where you have to enter a password in order to quit the Screensaver and get back to the Desktop?

Here's what it seems to be doing from all I've read so far: It appears that you have the Desktop set up where you have to enter a Username and Password when Windows boots up in order to get to your selected User Account. That means you have to enter that password to get to the Desktop.

Then, if you have the Screensaver also set to require a password, you would have to enter that password to exit the Screensaver.

If 'BOTH' of these are requiring a password, then the scenario you describe makes a lot of sense.

In other words, when the computer goes to the Screensaver, your selected User Account may become inactive. So, when you decide to quit the Screensaver, you enter a password there. Then, when it's ready to go to the Desktop, it needs to know which user account to open. So, you need to enter a password there as well.

Now, none of this makes sense if your Screensaver and/or Desktop do NOT require a password.

Soooo.....give us a little more detail about just how you have the system setup for both the Desktop/User Account AND for the Screensaver.

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REAPER

Hi guys - Thanks again I really appreciate your help.

Mac D - I will try your suggestions today & let you know the results - I did wonder about the CCC as I have heard bad press about it etc. -

Dyre S - Hope this info is what you were asking for - Checked screen saver when I have logged in under Display Properties - In the Screen Saver box its says Windows XP - Wait 60 Minutes - & a tick is in On Resume Display Windows Screen.

If I click on Settings a message box appears saying This Screen Saver Has No Options You Can Set. - Sorry if I have not given the info you asked for.

I have gone into Regedit & I know in the HKEY_USERS - Default - Control Panel - Desktop - In the right hand panel all the entries appear for the login screen saver - but apart for knowing you change the Screen Saver Active from a 1 to a 0 to disable the login screen saver I am not sure what else is i that area.

Cheers for now

Dyre Straits

Whichever Screensaver you're using, when you are in the Window where you make that choice and see the Settings and Preview buttons, there's also a little box with a comment about Password Protect this Screensaver. Make sure that box is empty.

As for the rest of this problem, if I were dealing with it myself I'd do a complete uninstallation of all the ATI software related to drivers: CCC, WDM, and Drivers themselves. Then, I'd go to Device Manager and manually REMOVE the two instances of the video card under the Display Adapters.

Once that's done, I'd reboot the computer into SAFEMODE and proceed to do the installation from there.

Good luck!

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REAPER

Hi

Had another look at the screensaver box & I can see the Settings & Preview buttons - but def no box in that area about password protecting the screensaver??

Made some progress though!! - Uninstalled the current drivers & ran Driver Cleaner Pro in safe mode - used the link Mac Daddy listed & downloaded/installed the 6.11 Cats - NOT installed the Control Panel yet (I think thats a seperate install from the downloaded package) but so far I have been able to login into my user profile first time !!

Not sure about installing the Control Panel now - is it possible that my PC will not run the new Catalyst Control Centre but will be ok with the older Control Panel? - if thats so why do you think that might be?

Thanks again you have been a great help & hopefully I am on the way to sorting this.

Cheers