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Old November 20th, 2007, 01:13 AM   #1
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Posts: 26
CPU: Pentium D 3.15 GHz(OC)
GPU: ATI X1800 XT 512 MB
M/B: Abit IP-95(sucks)
RAM: 1 GB
PSU: ULTRA X-CONNECT 500W
Default Drivers and DX

I'm not exactly sure if this is the right place to post seeing as I still cannot locate the problem, but here it is anyways(there are a few things):

I recently bought an ATI X1800 XT 512MB GPU (slightly used), and these are the problems:
  • Catalyst Control Center will not open (saw a similar thread about this, I'm still following the procedure that it suggested.
  • Every time I install DirectX 9.0, it seems to be ineffective, and I took a Steam system performance test and it said that I was currently at DirectX v6.1...
  • Every game I play seems to crash after some playing... I think this has to do with the DirectX problem.
Also, I am moderately advanced technologically, and will probably be able to give more details upon request.
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Old November 20th, 2007, 01:24 AM   #2
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CPU: Intel E6700 @ 3.2 GHz
GPU: HD 4770 512 GDDR5
M/B: MSI P45 Neo F (Rev. 1)
RAM: 8 GB Dual Channel DDR2
PSU: 1000W Ultra X3
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Greetings and welcome to NGOHQ!

First of all, we're going to hope that this 'slightly used' video card wasn't abused by the previous owner. That is, we hope he/she didn't overclock this card to the extent that it caused some permanent damage. I mention this because some people will push cards to the outer limits just to get better benchmark scores. Once done, they'll put 'em up on Ebay to recover some losses.

Now, assuming the card is just fine:

1. For CCC to work, you have to at least have .NET Framework 2.0 installed from the Microsoft/Windows Updates. You don't mention specifically if you have or not.

2. You should go to Microsoft Downloads and get the latest DirectX for November 2007.

3. Make doubly sure you have the latest BIOS and motherboard/chipset drivers for your system installed.

Now, additionally, you don't mention what you had before you installed the X1800. What brand? Did you completely remove the previous drivers? If you replaced a video card of a different brand, you should at the very least do a Window Repair Installation in order to eliminate possible Registry conflicts.

Good luck!
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Old November 20th, 2007, 01:31 AM   #3
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Posts: 26
CPU: Pentium D 3.15 GHz(OC)
GPU: ATI X1800 XT 512 MB
M/B: Abit IP-95(sucks)
RAM: 1 GB
PSU: ULTRA X-CONNECT 500W
Default

Quote:
Originally Posted by Dyre Straits View Post
Greetings and welcome to NGOHQ!

First of all, we're going to hope that this 'slightly used' video card wasn't abused by the previous owner. That is, we hope he/she didn't overclock this card to the extent that it caused some permanent damage. I mention this because some people will push cards to the outer limits just to get better benchmark scores. Once done, they'll put 'em up on Ebay to recover some losses.

Now, assuming the card is just fine:

1. For CCC to work, you have to at least have .NET Framework 2.0 installed from the Microsoft/Windows Updates. You don't mention specifically if you have or not.

2. You should go to Microsoft Downloads and get the latest DirectX for November 2007.

3. Make doubly sure you have the latest BIOS and motherboard/chipset drivers for your system installed.

Now, additionally, you don't mention what you had before you installed the X1800. What brand? Did you completely remove the previous drivers? If you replaced a video card of a different brand, you should at the very least do a Window Repair Installation in order to eliminate possible Registry conflicts.

Good luck!

1. I have .NET 2.0
2. I have the latest... (It's 9.0c, isn't it?)
3. Have em...

And that last part could be the problem... I had an integrated VIA '97 UniChrome Pro... It was the worst P.O.S. I have ever used in my life... And I just finished a Windows Repair Installation... I just don't remember which file had to be replaced (there was 1).
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Old November 20th, 2007, 01:55 AM   #4
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Posts: 2,154
CPU: Intel E6700 @ 3.2 GHz
GPU: HD 4770 512 GDDR5
M/B: MSI P45 Neo F (Rev. 1)
RAM: 8 GB Dual Channel DDR2
PSU: 1000W Ultra X3
Default

Quote:
Originally Posted by FalseLogic View Post
1. I have .NET 2.0
2. I have the latest... (It's 9.0c, isn't it?)
3. Have em...

And that last part could be the problem... I had an integrated VIA '97 UniChrome Pro... It was the worst P.O.S. I have ever used in my life... And I just finished a Windows Repair Installation... I just don't remember which file had to be replaced (there was 1).
You couldn't give me a mobo with integrated video! Period, Ever!!

That said, have you been able to completely disable that onboard video adapter in the BIOS? That's a very, very important step to take.
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Old November 20th, 2007, 02:30 AM   #5
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Posts: 26
CPU: Pentium D 3.15 GHz(OC)
GPU: ATI X1800 XT 512 MB
M/B: Abit IP-95(sucks)
RAM: 1 GB
PSU: ULTRA X-CONNECT 500W
Default

Ok, I did all of that, but it still crashes in game with the famed "stuttering"... No BSOD though, and I followed the process in the stickied thread that talks about the stuttering and BSOD... and how to fix it...
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Old November 20th, 2007, 02:41 AM   #6
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CPU: Intel E6700 @ 3.2 GHz
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M/B: MSI P45 Neo F (Rev. 1)
RAM: 8 GB Dual Channel DDR2
PSU: 1000W Ultra X3
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Quote:
Originally Posted by FalseLogic View Post
Ok, I did all of that, but it still crashes in game with the famed "stuttering"... No BSOD though, and I followed the process in the stickied thread that talks about the stuttering and BSOD... and how to fix it...
Do you know how to check for IRQs listed? If so, check out which IRQ your new video card is assigned to, and, what other device/s may be on that same IRQ. If you can do so, Disable that other device to free up that IRQ to see if it helps any.

If that other device is a physical add in card installed in a PCI slot, move it one slot over if possible. Then refresh the IRQs to get things sorted out.
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Old November 20th, 2007, 04:22 AM   #7
Advanced Newbie

Posts: 26
CPU: Pentium D 3.15 GHz(OC)
GPU: ATI X1800 XT 512 MB
M/B: Abit IP-95(sucks)
RAM: 1 GB
PSU: ULTRA X-CONNECT 500W
Default

Quote:
Originally Posted by Dyre Straits View Post
Do you know how to check for IRQs listed? If so, check out which IRQ your new video card is assigned to, and, what other device/s may be on that same IRQ. If you can do so, Disable that other device to free up that IRQ to see if it helps any.

If that other device is a physical add in card installed in a PCI slot, move it one slot over if possible. Then refresh the IRQs to get things sorted out.

The card is a PCI Express, and it's in the only PCI Express slot in the computer...

And yeah, I did that... This card is the only one that is on that IRQ...
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Old November 20th, 2007, 04:26 AM   #8
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Posts: 2,154
CPU: Intel E6700 @ 3.2 GHz
GPU: HD 4770 512 GDDR5
M/B: MSI P45 Neo F (Rev. 1)
RAM: 8 GB Dual Channel DDR2
PSU: 1000W Ultra X3
Default

OK.. I think we're going to have to take a good look at that crappy PSU. It could very well be it's not providing enough power to the video card.

What is the AMP rating on the +12V rail? If it's anything less than 25A, you'd be best off getting a better one pronto.
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Old November 20th, 2007, 04:29 AM   #9
Advanced Newbie

Posts: 26
CPU: Pentium D 3.15 GHz(OC)
GPU: ATI X1800 XT 512 MB
M/B: Abit IP-95(sucks)
RAM: 1 GB
PSU: ULTRA X-CONNECT 500W
Default

Quote:
Originally Posted by Dyre Straits View Post
OK.. I think we're going to have to take a good look at that crappy PSU. It could very well be it's not providing enough power to the video card.

What is the AMP rating on the +12V rail? If it's anything less than 25A, you'd be best off getting a better one pronto.
Hmmm, I'd better go check... I'll edit this post when I get the answer. Alright... Yeah I need a new PSU... It's only 13A.

Also, I have to correct myself. It's not 300W, it's MAX is at 250, but the combined power is only 160... I think I'm gonna take the video card out until I get a new PSU.

Last edited by FalseLogic; November 20th, 2007 at 04:38 AM..
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Old November 20th, 2007, 04:42 AM   #10
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Posts: 2,154
CPU: Intel E6700 @ 3.2 GHz
GPU: HD 4770 512 GDDR5
M/B: MSI P45 Neo F (Rev. 1)
RAM: 8 GB Dual Channel DDR2
PSU: 1000W Ultra X3
Default

Quote:
Originally Posted by FalseLogic View Post
Hmmm, I'd better go check... I'll edit this post when I get the answer. Alright... Yeah I need a new PSU... It's only 13A.

Also, I have to correct myself. It's not 300W, it's MAX is at 250, but the combined power is only 160... I think I'm gonna take the video card out until I get a new PSU.
There you go! Wise choice. Let us know how it does when you get your new PSU.
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