| Articles |
|GeForce 7800 GS - Too Cold to Run? |
|Published on January 3rd, 2007 |
Today we have a very hilarious story. Here's the story: Some guy registered on the THG forums
and published a very strange thread. The same guy was reporting that
he's experiencing some choppy gameplay/performance issues with
his BFG 7800 GS OC AGP card; and his card is running at temperatures of
112-117F (45-47C) consistently. So he installed an additional fan in the PCI slot, and contacted BFG Tech support and
someone there told him that if his card is running below
40C that this is the source of these issues, and that the graphics card
is running too cold! The tech supporter advised him to take off his
cooler his additional fan to ensure the card temperature is above 40C, and everything will be fine.
According to this user – BFG Tech support
told him to take off his cooler! Just for your information, if you take
off the VGA Cooler from the card, the card will die in about two
milliseconds remove the additional fan. Back to the story, the user noticed that something
isn't right with that suggestion, and he contacted them again and
told them that it's not making any sense. They replied again and
told him that it's a known issue with the 7800 GS, and they
don't know when their engineers will fix it.
We have tried to reach BFG to get their response on this story, but
without much luck. However, there is something in BFG Tech support that
claims that some GeForce cards have a ‘minimum temperature
requirement' option in its BIOS, and that could be it. But, 40C?
and removing the cooler!? This is simply insane.
BFG has finally responded: We've reviewed the case listed here
and determined that you are publishing false information in your
article. The error that the tech referenced originally effected 7800
PCI-E cards that were user side watercooled. The 7800s had a BIOS
setting that severely down clocked them if they were, at any time,
under 32C. This, as you can imagine, caused no end of problems to
people with custom cooling solutions.
At any rate, we've reviewed the exact case that you reference,
and determined that the "fan" being spoken of was in a PCI slot,
blowing directly on the video card, and that such can, in certain
cases, cause issues. "I have been checking my temperatures and I also
have an add-in fan next to (sic) for extra cooling."
Apparently, the user's post was misleading and caused us to believe he was talking about the card's cooler ("you need to take that cooling fan away from the card."), not an additional fan; we apologize for this error. So basically, BFG is right, but what kind of ridiculous bug is this?